See What I See. TM

Groopview is transforming how people connect, support, and create in real time from IRL live streaming to remote customer care.

  • Dualy empowers users to instantly share real-time experiences through dual-camera live streaming.

  • Dualy’s built-in AI companion provides live insights, enhancing user interaction and content creation.

  • SWIS (See What I See) revolutionizes customer care and field support by enabling remote visual assistance through multi-way video and annotation tools.

  • With AI-powered call summaries and sentiment analysis, SWIS boosts operational efficiency and elevates customer experience.

About Us
Welcome to Groopview Inc. 

Revolutionizing Real-Time Remote Communication

Groopview is a pioneering technology company redefining how people connect, collaborate, and create—anytime, anywhere. Our mission is simple: to bridge the gap between virtual and real-world interaction through powerful, human-centered communication tools. Whether you're a creator sharing your world in real time or a business solving problems in the field, Groopview empowers you with immersive, AI-enhanced experiences that go far beyond traditional video.

We are the creators of two industry-defining platforms: Dualy and SWIS (See What I See).

DUALY - See What I See

The Ultimate IRL Live Streaming App

Dualy is our direct-to-consumer mobile app designed for content creators, sports fans, travelers, and digital storytellers. With Dualy, you're not just going live — you're bringing others directly into your experience. Capture what you see with your rear camera, connect with friends via your front camera, and share real moments like never before.

Key benefits:

  • Dual Camera Streaming – Broadcast from both front and rear cameras simultaneously.

  • Watch Together with Friends – Invite up to 4 friends to view synchronized content and video chat in real time in a live stream.

  • Ask Dualy AI – Your in-app smart companion providing real-time stats, facts, and object identification as you stream.

  • Session Recording & Highlights – Save sessions to your profile or share clips instantly.

  • IRL Friendly – No bulky gear or camera operator required. Designed for solo creators.

Dualy is live now in the App Stores with Freemium access and powerful premium features at just $3.99/month or $35.99/year.

SWIS – See What I See for Customer Care & Field Support

Smarter Remote Support. Real-Time Results.

SWIS is Groopview’s enterprise SaaS platform purpose-built for Customer Care and Field Support teams. With SWIS, agents and technicians can instantly "see what the customer sees," diagnose problems remotely, and resolve issues faster — all while reducing truck rolls, support calls, and downtime. 

Key Features:

  • Multi-Way Video Calling – Bring in support agents, supervisors, or field technicians simultaneously.

  • Dual Camera Sharing – Support agents and users can activate both front and rear cameras for full visibility.

  • Snapshot & Annotation Tools – Take real-time screenshots with on-screen drawing for remote diagnostics.

  • Image Library – Access shared images and documents during support calls.

  • Gen-AI Call Summarization – AI-powered summaries and sentiment analysis after every session.

  • CPE & CRM Integration – Sync SWIS with backend systems for seamless case resolution and tracking.

  • Call Recording & Analysis – Review and improve agent performance with recorded sessions.

  • Client Portal – Central hub for analytics, data capture, and performance review.

  • Transfer Control – Let agents pass visual control to teammates or specialists.

Patents

A method for delivering multimedia content during a communal session at a media system commutatively coupled with a streaming application. The method includes receiving a request to initiate the communal session; retrieving contact information for user devices selected to participate in the communal session; retrieving an address for each of the user devices; receiving a source location for multimedia content selected in the streaming application; and sharing the source location with a player that is configured to transmit the multimedia content to each of the user devices. The method also includes, at an appointed time, initiating video playback for each of the user devices, synchronizing delivery of the multimedia content and social media content generated on each of the user devices, and exchanging playback control messages with the streaming application to direct the synchronized transmissions of the multimedia content and social media content to each of the user devices.

A method for delivering multimedia content during a communal session at a media system commutatively coupled with a streaming application. The method includes authenticating access to multimedia content for user devices participating in a communal session, receiving a first recording from a first user device, the first recording being generated from a first set of cameras of the first user device, receiving social media content generated the user devices, the social media content including a second recording generated simultaneously with the first recording on the first user device, the second recording being generated from a second set of cameras of the first user device, and synchronizing delivery of the first recording and the social media content by exchanging playback control messages with the streaming application to direct synchronized transmissions of the first recording and the social media content to the user devices.

A communal media system includes a content management system for storing multimedia content and a synchronization system configured to: retrieve the multimedia content for delivery to a plurality of user devices and receive social media content generated by the user devices; separate the multimedia content and the social media content into a set of prioritized layers; determine a timestamp offset for each of the user devices; and adjust simultaneous deliveries of the multimedia content and the social media content to the user devices, based on a priority associated each layer and the timestamp offset associated with each user device, The multimedia content is delivered to each user devices at the same time and the social media content is delivered to the user devices at the same time while the multimedia content is being viewed on the user devices.

A communal media system includes a content management system for storing multimedia content and a synchronization system configured to: retrieve the multimedia content for delivery to a plurality of user devices and receive social media content generated by the user devices; separate the multimedia content and the social media content into a set of prioritized layers; determine a timestamp offset for each of the user devices; and adjust simultaneous deliveries of the multimedia content and the social media content to the user devices, based on a priority associated each layer and the timestamp offset associated with each user device, The multimedia content is delivered to each user devices at the same time and the social media content is delivered to the user devices at the same time while the multimedia content is being viewed on the user devices.

A communal media system includes a synchronization system to: receive multimedia content for delivery to multiple user devices, a video recorded on one of the user devices, and social media content generated by the user devices; separate the multimedia content, the video and the social media content into a set of prioritized layers; and adjust simultaneous deliveries of the multimedia content, the video and the social media content to the user devices, based timestamp receipts and the fragment identifier acknowledgements received from the user devices, The multimedia content is delivered to each user devices at the same time and the social media content is delivered to the user devices at the same time while the multimedia content is being viewed on the user devices. A recording system records a communal session including the multimedia content, the video, and the social media content.

A method for delivering multimedia content during a communal session at a media system commutatively coupled with a streaming application. The method includes receiving a request to initiate the communal session; retrieving contact information for user devices selected to participate in the communal session; retrieving an address for each of the user devices; receiving a source location for multimedia content selected in the streaming application; and sharing the source location with a player that is configured to transmit the multimedia content to each of the user devices. The method also includes, at an appointed time, initiating video playback for each of the user devices, synchronizing delivery of the multimedia content and social media content generated on each of the user devices, and exchanging playback control messages with the streaming application to direct the synchronized transmissions of the multimedia content and social media content to each of the user devices.

A communal media system includes a synchronization system to retrieve the multimedia content for delivery to participating user devices and receive a request from a user device for multimedia content being displayed on participating user devices. The multimedia content being displayed on a first participating device is different from the multimedia content being displayed on a second participating device. The synchronization system receives social media content generated by user devices, adjusts simultaneous deliveries of the multimedia content being displayed on the first and second participating user devices and the social media content to the user devices, and transmits, to user devices in the communal session, multiple screens including the multimedia content being displayed on the first and second participating user devices at the same time. A display system causes the user devices in the communal session to simultaneously display multiple screens at the same time.

A trust network is formed in a communal media system connected to a streaming application and executed within the streaming application. Source location is received for multimedia content selected in the streaming application and transmitted to user devices participating in a communal session. During the communal session, offerings are presented to the user devices in the communal session and user data associated with user interactions with the offerings are obtained and analyzed. Information presented to the user devices in the communal session is optimized based on the user data. Delivery of the multimedia content and social media content generated on the user devices is synchronized. The multimedia content and the social media content are delivered to the user devices at the same time, without any noticeable lag time during receipt of the multimedia content and the social media content by the user devices.

News

Explore the Latest News, Product Launches, and Key Announcements from Our Team

Groopview Unveils SWIS: AI for Smarter Support

Philadelphia, PA – Groopview Inc. launches SWIS, an AI-powered dual-camera tool revolutionizing remote customer care and field operations.

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